Privacy Policy

This Privacy Policy explains how Revibe Auto Styling LLC ("Revibe," "we," "us," or "our") collects, uses, discloses, and protects information when you visit revibeautostyling.com, contact us, book a service, or opt in to receive text messages from us. By using our website or services, you agree to the practices described below.

1. Information We Collect

We collect information you voluntarily provide to us, including:

• Contact details, name, phone number, email address, and vehicle information submitted through our quote request form, by phone, by text, or in person.
• Service details, information about your vehicle, requested services, appointment history, and communications with our team.
• SMS consent records, when you opt in to receive text messages, we record your mobile number, the date and time of consent, and the source of the opt-in.
• Website usage data, basic analytics such as pages visited, referring site, device type, and approximate location, collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and answer questions about our services;
• Schedule appointments and send appointment reminders and status updates;
• Process payments and deliver the services you book;
• Send transactional and, where you have opted in, promotional text messages or emails;
• Improve our website, services, and customer experience;
• Comply with legal obligations and protect our rights.

3. SMS / Text Messaging Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of our services, such as messaging platforms and customer-support providers, is permitted solely for the purpose of delivering those services. All other categories of information sharing exclude mobile opt-in data and consent; this information will not be shared with any third parties.

When you opt in to receive text messages from Revibe, whether by submitting a form on our website, replying to a message, or providing verbal or written consent, we use your mobile number only to send messages related to your quote, appointment, service, or (if you have consented) promotions from Revibe. You can opt out at any time by replying STOP. See our SMS Terms for full program details.

4. How We Share Information

We do not sell your personal information. We may share information only in these limited cases:

• Service providers, vendors who help us operate our business (for example, hosting, email delivery, SMS messaging platforms, scheduling software, and payment processors). These providers are contractually obligated to protect your information and use it only to perform services for us.
• Legal compliance, when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Revibe, our customers, or others.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to the protections described in this policy.

As stated above, mobile phone opt-in data and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Analytics

Our website uses cookies and similar technologies to remember preferences, measure traffic, and improve the site. You can disable cookies in your browser, though some features may not function properly. We may use privacy-respecting analytics tools that collect aggregated, non-identifying information about site usage.

6. Data Retention

We retain personal information only as long as necessary to provide our services, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. SMS consent records are retained for the period required by applicable law and carrier requirements.

7. Your Rights and Choices

• Access and correction, you may request a copy of the personal information we hold about you and ask us to correct inaccuracies.
• Deletion, you may request that we delete your personal information, subject to exceptions required or permitted by law.
• Email opt-out, you may unsubscribe from marketing emails using the link in any message.
• SMS opt-out, reply STOP to any text message from us at any time to stop receiving further texts.

To exercise any of these rights, contact us using the details in Section 10.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from loss, misuse, and unauthorized access. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Contact Us

Questions about this Privacy Policy or your information can be directed to:

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Material changes will be communicated through our website and, where appropriate, directly to you.